Contact
Questions, refund requests, bug reports or partnership inquiries — email us and we usually reply within one business day.
Email: [email protected]
For refund requests, include your account email and order number to speed things up.
Before you contact us
Most questions are answered faster in our guides:
- Billing, credits and refunds — see the Refund Policy and Pricing for exact terms.
- Which model should I pick? — the model comparison guide breaks down speed, quality and cost.
- Prompt help — the 100+ prompt library covers camera moves, portraits, pets, products and more.
- Generation failed? — credits are refunded automatically and instantly; no ticket needed.
For everything else — account issues, copyright or abuse reports, partnerships — email us and we reply within 24-48 hours.